Boost eCommerce landing page conversions: 18 scientific strategies
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eCommerce landing pages don’t even look like SAAS landing pages. You’ll be stuck with a 2% conversion rate if you’re employing strategies for SAAS on your eCommerce site.
In this article, we dive into what it takes to improve your conversion rate on your eCommerce landing pages – but first:
→ Those landing pages are just too salesy – they don’t even try to explain what the product on offer is all about or the benefits
→ People don’t see any connection between the ad and the landing page – the offer they clicked on isn't just there or the color doesn't match
→ There are too many pop-ups, way too fast – giving them not enough time to read the headline
→ The headline is built out of a product name – because the landing page is actually your product/category page
→ The product images don’t explain the benefits – and neither does any other section
→ The landing page skips key details – like how to use the product on offer, delivery information, etc.
→ There’s no incentive to sign up – because the page is just focusing on getting a sale – and skips the quiz, which runs on the homepage
→ The landing page uses infinite scrolling – people get tired and leave – or worse, the landing page is just too short
→ All the CTA buttons are of the same size – which leads to even more confusion among users
1. Create more than one format for your eCommerce landing page
2. Personalize your eCommerce landing pages by history
3. Change your headlines to show the outcome
4. Don't try too hard to establish features – talk benefits instead
5. Induce the scroll with visual cues
7. Add a video – preferably from a customer
8. Use trust badges to alleviate tensions
9. Reduce choice paralysis with a product comparison chart
11. Use some persuasion triggers – like price anchoring, free samples, and shipping
12. Look at your session time and percentage of page scrolled
13. Get them to complete checkout as smoothly as possible
14. Include important stuff like shipping policies and contact details on your footer
15. Target exit intent with live chat instead of a form
16. You can use only one pop-up – make it count
18. Optimize your landing page’s adaptability for speed and mobile viewing
Most eCommerce landing pages fail because they don't account for who the user is – or where they may be coming from. It’s also why most eCommerce brands just end up using one single format for most of their landing pages.
If you're running retargeting ads, would you want an existing user to see an ad with a welcome discount? The answer is probably no. The way out?
💡 Try these segmentation ideas for your eCommerce landing pages:
80% of consumers are more likely to buy from brands that provide personalized experiences. However, according to Bilal Jaffery of Deloitte, “Mass campaigns, and even personalized campaigns that group customers by persona or segment are no longer hitting the mark.”
This is why you should personalize your landing page not only by where a user is coming in from but also by the user's history.
History like physical location, browser/device used, URL(s) previously viewed (if any). The goal here is to trigger different versions of your landing pages for each type of user.
💡 Here are some ideas for personalizing your landing pages:
FURTHER READING: 31 Brilliant Examples of eCommerce Personalization
Want more conversions from your eCommerce landing pages? Write your headlines for skimmers first.
Aim to get the theme of your landing page clear in under 5 seconds. Need some inspiration? Check these two examples:
Example A:
Example B:
If ‘example A’ seems better, it’s because it paints a picture of what the product is meant to do. All while showing a sub-header with social proof in the form of a review count and a mention of an award.
Whereas, ‘example B’ just tells what the product is – but doesn't go deep into what the product is meant to do. For the layperson, “tri-core” could be anything.
💡 Here are some ideas on how to increase conversions from your landing page using your heading:
FURTHER READING: eCommerce Copywriting: 20 Inspiring Examples from the US
You have to assume that people who have arrived at your landing page haven't seen your ad all too well.
Your landing page has to be a continuation of your ad – start with the benefits. For example, if it's about creating a healthy diet, show how your product helps do that.
💡 Try these ideas for establishing benefits on your landing page and increase conversions:
FURTHER READING: Convert More Paid Traffic—9 Strategies That Always Work (eCommerce)
The idea here is to not fit every possible information within the first fold. Your goal here is to get them to scroll.
How? Use a floating coupon – or a sneak peek of your CTA – or some visual cues.
A bold claim. Directional cues. This example has it all:
💡 Here are some ideas for using visual cues in your landing page to increase sales:
FURTHER READING: Above the Fold: 12 ideas for better conversions (+ amazing examples)
We have seen eCommerce landing pages that end in 2 scrolls – without going into any form of detail about what the product is all about.
While unnecessary information isn’t exactly desirable, leaving out critical information is essentially leaving money on the table. 🙂
💡 Try including these compulsorily to increase your landing page’s conversion rate:
FURTHER READING: 26 Amazing Product Page Design Examples in eCommerce (+ Expert Advice)
Other than your product images, videos are super effective – but where exactly are they most potent?
Well, in reviews and product review videos. 82% of customers have been convinced to buy a product, after watching a video. Meanwhile, nearly 100% of users who interact with user-generated content, end up converting.
💡 Here are more ideas for adding videos to your landing page to increase conversions:
FURTHER READING: eCommerce product videos: 28 brand examples to learn from
Most eCommerce sites assume people will immediately trust a brand name they have never heard of before. The reality is that they don't.
This is why it's immensely important to keep a trail of proof – that your brand is actually trustworthy.
💡 Try these ideas for increasing trust as well as conversions on your landing page:
FURTHER READING: 30 Ways to Build Trust FAST (On Your eCommerce Store)
This is especially useful if you're creating a collection landing page (a landing page that looks like a category page).
💡 How to improve conversions on your landing page with a product comparison chart:
P.S. Reduce choice paralysis everywhere – limit the number of products per scroll (applicable for comparison charts and collection landing pages).
FURTHER READING: 11 Secrets behind Amazon’s high-converting product comparison charts
You might also like: How Do I Boost My Shopify Conversion Rate? (50 Effortless Strategies)
Causes bring people together – which is why it makes absolute sense to use it on your landing page too.
You can simply include a section to showcase your cause – or display it through your pricing – note the “want to know a secret”:
Once a user clicks on it, they’re led to a section that explains why the product is priced in this manner:
You can use this example to formulate your own strategy to increase conversions. Nevertheless, here are some ideas:
💡 Tips to increase eCommerce landing page conversion rates by using cause marketing:
If you're struggling to get people to convert on your landing page, this section is going to help you out.
All you have to do is, provide an impetus. The goal here is to get people to move to a definite conversion – by bringing the value they’re looking for.
It can be a $50 gift card – or a loyalty card:
Or, even a super-saver deal from a bundle:
💡 How to increase eCommerce landing page conversions with persuasion triggers:
P.S. Avoid using urgency tactics like countdown timers (here are some examples), or ‘last-minute deals’ in the first few sessions. Instead, use these tactics to engage high-intent visitors (people who have viewed products on your store as well as landing pages).
FURTHER READING: 20 Persuasion Techniques for eCommerce (with real examples)
If you're spending time trying to fix your eCommerce landing page conversions, look at where users stop scrolling.
Or if they are scrolling at all. Time on page will tell you whether your landing page works or not. However, there are more ways to fix your landing page using your analytics.
💡 Here are some simple ideas on how to fix the conversion rate of your landing page using analytics:
FURTHER READING: How to Increase Average Session Time on Your eCommerce Store
Unless you're running a giveaway page (or some form-oriented landing page), your landing page will lead to a checkout page.
Instead of using your standard checkout, aim for the quickest possible checkout.
💡 Here are some ideas to increase sales from your eCommerce landing pages:
FURTHER READING: eCommerce Checkout UX: 13 Tips To Boost Conversions (+ Templates)
Which of these following statements is true?
a) Landing pages shouldn't have links to any other pages – or a navigation
b) eCommerce landing pages should have in-page navigation and links to other pages like policy pages
Both of the above are true – but most eCommerce brands end up using their standard header and footers (which of course ends with people leaving your landing page).
💡 Try these ideas to increase eCommerce landing page conversions with your footer:
FURTHER READING: 14 Brilliant Examples of eCommerce Return Policy (+ Proven Tips)
Exit intent pop-ups are awesome, but you’ll still need something way more human. Like a live chat – which lets your store act like a human.
All you need to do is, ask them what went wrong – or simply offer support options:
💡 Here are some ideas on how to use live chat on your landing pages:
FURTHER READING: Conversational Commerce: 21 Amazing Real-World Examples (eCommerce Brands)
If you're triggering more than one pop-up per session, make it stop.
Why: it destroys user experience – and is a leading cause of low conversion rates.
💡 Here's what you can do instead to improve landing page conversions with your pop-ups:
FURTHER READING: Exit-Intent Pop-Ups: overcoming common mistakes + 20 brilliant examples
If you are running pop-ups, there’s no point in making users think “Why would I want to do this” or “Do I have to fill all this in?”
Instead, do most of the work for them, like using ‘@gmail’ as a pre-fill – for which users can simply enter the first half of their email (which helps reduce cognitive load).
Or pre-fill check boxes based on the URL – like if a user is viewing men's pants, get them auto-checked for receiving promotions on men's wear in your sign-up form.
FURTHER READING: Low Form Conversions? Making Any of These 9 Mistakes?
Slow-loading landing pages kill conversions everywhere – and so do non-mobile optimized landing pages.
Why: 32% of users will leave if the landing page doesn’t load within a minute – and nearly 50% of most browsing journeys start on mobile.
💡 How to improve landing page conversions with page optimization:
FURTHER READING: 30 Mobile Optimization Tips For eCommerce (+ Examples)
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Top-performing landing pages convert at more than 40% above average. However, eCommerce landing pages operate a bit differently. The average conversion rate stands between 2 to 3%.
A landing page in general has a singular goal. An eCommerce landing page is built for the sale – and bringing in subscribers (if the sale doesn't go through).
Here are the key differences between a landing page and an eCommerce landing page:
Landing page:
eCommerce landing page:
eCommerce landing pages can serve a lot of different purposes like:
98% of visitors who visit an eCommerce site—drop off without buying anything.
Why: user experience issues that cause friction for visitors.
And this is the problem Convertcart solves.
We've helped 500+ eCommerce stores (in the US) improve user experience—and 2X their conversions.
How can we help you:
Our conversion experts can audit your site—identify UX issues, and suggest changes to improve conversions.