Your affiliate program can be a game-changerâor a costly mistake. Choosing the right partners, offering compelling incentives, and providing them with the right resources are all critical to driving success.
The wrong approach can drain your budget without meaningful returns.
This blog isnât about quick fixes but about making strategic decisions that maximize your impact, ensuring your affiliates aren't just promoting your brandâthey're truly invested in it.
eCommerce affiliate marketing: Key do's and don'ts
1. Choosing affiliates for your brand
2. The right affiliate manager
1. Choosing affiliates for your brand
Picking the right affiliates can take your brand to the next level, but choose poorly, and youâll waste time and money. Itâs about finding partners who truly resonate with your audience and can deliver real results, not just vanity metrics!
Doâs
â Often overlooked but really importantâyou must match your target audience with the demographics the affiliate targets. This means digging into dataâlook at age, location, income levels, interests, and buying behavior.
â Â After you know that they are targeting the right audience, it is time to check whether or not their audience trusts them with their recommendations.
Adopt a dual approachâask for past campaign numbers (link clicks, sales etc.) and check the posts for those campaigns (engagement rate, quality of comments etc)
â
The next question you should ask yourselfâare they aligned with your niche?
Letâs say you are considering a lifestyle creator and you sell organic skincare products. It may be possible that this affiliate talks more about apparel than beauty products. It may or may not be a successful partnership. The interest of their audience becomes crucial here.
But to be on the safer side, it would make more sense if you zeroed down on an affiliate who either talks about beauty products or organic products.
Donâts
â Biggest illusion when it comes to an online audienceâall the followers view all of the content. Hence, never overlook the affiliateâs engagement rateâa high follower count doesnât always mean active, interested viewers.
â Try to not choose affiliates who work with too many competitorsâthis can dilute the impact of your promotions.
â Donât ignore red flags like excessive self-promotion or overly salesy content that might turn off their audience.
â Make sure youâre not just picking affiliates based on their online presenceâtake the time to check their reputation within the industry or community too.
Also read: eCommerce Marketing Strategy: 31 Immediately-Actionable Ideas for 2024
2. The right affiliate manager
Your affiliate program is only as good as the person running it. If you hire the wrong affiliate manager, youâll miss out on building strong partnerships and driving real growth.
Finding someone with the right experience and skills is key to keeping your affiliates happy and your program thriving!
Doâs
â When hiring an affiliate manager, go for someone with at least 3-5 years of experience in your industry. It's crucial they really understand your target audience's behaviors and preferences.
â Make sure your affiliate manager has real, hands-on experience with digital marketing strategies, sales funnels, building relationships, negotiating contracts, and managing accountsâideally backed by successful campaigns they've run.
â Encourage your affiliate manager to set up regular one-on-one check-ins with affiliates. This helps build personal connections and keeps the conversation open about their needs and successes.
Donâts
â Try not to micromanage your affiliate managerâgive them the freedom to experiment with new strategies and approaches, as long as they stay aligned with your overall business goals.
â Donât overlook regular communicationâtry for bi-weekly meetings to go over performance updates and monthly strategy sessions to explore new opportunities.
3. Sharing resources
Providing the right resources to your affiliates isnât just about sending over marketing materialsâit's about equipping them with tools that resonate with their audience. If the resources feel generic or overly salesy, theyâll be ignored or, worse, damage your brandâs credibility.
Doâs
â Put together a document that highlights your product features, brand story, and unique selling pointsâjust keep it concise and to the point.
â Share resources that really resonate with the affiliateâs audienceâlike product samples, use cases, or case studies. Consider creating tailored promotional kits that include ready-made social media posts, eye-catching graphics, and email templates.
â Make sure you share a solid list of FAQs with your affiliates so they can help clear up any questions their audience might have. Try organizing the FAQs by topic and adding detailed answers with examples.
Donâts
â Avoid sharing materials that come off as overly promotional or feel more like ads than helpful content. Instead, focus on providing valuable information that genuinely assists affiliates in their marketing efforts.
â Donât just stick to the usual resources. Make sure to share the interactive stuffâlike quizzes or exclusive behind-the-scenes content.
â Try not to overwhelm your affiliates with too much information all at once. Instead, focus on sharing key, bite-sized pieces of information they can put to use right away.
What your affiliate kit should include:
When putting together an affiliate kit for your e-commerce store, itâs important to include a few key points that will really help your affiliates succeed.
â« Start with a quick overview of your brand that highlights what you stand for.
â« Then dive into the details of your products, showcasing their features and what makes them unique.
â« Be sure to include high-quality graphics and banners, along with some sample content like social media posts and email templates that they can easily tweak.
â« A solid FAQ section is a must to help them tackle any common questions from their audience.
â« Lay out the affiliate terms and conditions clearly and provide info on tracking and analytics so they can monitor their performance.
â« Sharing success stories or case studies can inspire confidence, too!
â« Finally, consider adding some training resources and exclusive promotions to give your affiliates even more tools to effectively market your products and boost sales.
4. Commission rates
Getting your commission rates right can make or break your affiliate program. If theyâre too low, youâll struggle to keep affiliates motivated. Too complicated, and youâll cause confusion. Itâs all about finding the balance that keeps everyone on board and delivering results!
Doâs
â When setting commission rates, think about the effort and results involved in what the affiliate is doing. For example, consider offering higher rates for affiliates who create in-depth video reviews or for those who bring in a lot of first-time buyers. This way, youâre rewarding the extra effort they put in!
â Make sure to benchmark your rates against what your competitors in the niche are offering.
Donâts
â Avoid overcomplicating the payout process with multiple tiers or hidden conditions that might confuse your affiliates. Instead, keep things simple and transparent so they can easily understand how much theyâll earn. This way, everyone knows what to expect!
â Donât just assume that high commission rates will be enough to attract affiliates. Instead, focus on creating a well-rounded program that offers great product support and valuable marketing assets.
â Donât ignore the importance of flexibilityârigid commission structures that donât allow for adjustments based on performance or changing market conditions may drive affiliates away.
Also read: eCommerce Pricing Strategy: How These 9 Brands Are Nailing It
5. Seasonal campaigns
Seasonal affiliate campaigns can create a powerful surge in sales, but timing and content are critical. If campaigns are launched too late or the materials feel stale, you lose the chance to make an impact. Giving your affiliates the tools to ride the seasonal waveâcomplete with exclusive offers and fresh, engaging contentâwill help them captivate their audiences and drive results.
Doâs
â When launching seasonal affiliate campaigns, aim to start at least 4-6 weeks in advance. This gives your affiliates plenty of time to create tailored content and plan their promotional strategies effectively. It sets everyone up for success!
â Make sure to provide your affiliates with seasonal-specific content ideas. Offer them templates for social media posts, email newsletters, and blog articles that showcase your productsâlike âTop 10 Holiday Gift Ideas.â This way, they have the tools they need to promote your products effectively!
â Encourage your affiliates to use limited-time offers, like exclusive seasonal discountsâthink â30% off all winter gear this weekend onlyââor flash sales.
â Monitor affiliate performance weekly during the campaign using analytics tools, allowing you to quickly adjust offers or content strategies based on what is resonating with customers.
Donâts
â Try not to let seasonal campaigns run for too long. Instead, focus on impactful bursts of activity, like a week-long campaign that takes advantage of Black Friday. A shorter campaign can keep the excitement high, while a month-long initiative might lose its spark!
â Donât overlook lesser-known seasonal events like âNational Pet Dayâ or âEarth Dayââpartner with affiliates who can target niche audiencesâthese events can often lead to highly engaged, loyal customer bases.
â Avoid overwhelming your affiliates with constant promotions throughout the year. Instead, space out your campaigns strategically so that each seasonal push feels fresh and impactful.
6. Use of content marketing
Content marketing with affiliates works best when it's driven by authentic, valuable storytelling. Overly rigid guidelines or product-centric messaging can miss the mark, making it harder for affiliates to connect with their audiences.
Doâs
â Encourage your affiliates to share authentic, story-driven content by giving them access to customer testimonials or case studies. These real-life examples show how your products improve lives, making it easier for affiliates to connect with their audience in a meaningful way.
â Promote long-form content creation by encouraging your affiliates to write detailed tutorials or comprehensive product reviews. For example, they could create a 1,500-word article on âHow to Style [Product] for Different Occasions.â This not only enhances SEO but also provides real value to their audience.
â Work together with your affiliates to develop evergreen content, such as a âComplete Guide to [Product].â This type of content stays relevant all year round, giving affiliates valuable resources to share with their audience anytime.
Donâts
â Â Donât just focus on product-centric content; make sure you include educational materials too. For instance, infographics like âThe Benefits of Using [Product]â can really help build trust and credibility with your audience. It's all about providing valuable information!
â Â Donât underestimate the power of video content. Encourage your affiliates to create engaging formats, like quick how-to guides or unboxing videos, that visually showcase the product's benefits. Itâs a great way to capture attention and highlight what makes your products special.
7. Product launch campaigns
A successful product launch with affiliates hinges on building anticipation and offering exclusive, authentic insights.
By engaging affiliates early and providing them with customized resources, you equip them to generate buzz that resonates with their audience.
Doâs
â Involve affiliates 2-3 weeks before launch, providing them with exclusive samples or demos to create authentic, first-hand reviews.
â Provide your affiliates with an exclusive product guide that covers unique features, FAQs, and insider tips. This helps them create content that feels expert-led and more informative for their audience.
â Encourage affiliates to post countdown teasers, product unboxing videos, or "first impressions" content to generate early excitement.
â Host a virtual product launch event just for your affiliates, so they can attend and share live updates with their audience. Itâs a great way to build excitement and amplify the buzz on launch day!
â Create a sense of exclusivity by giving your affiliates early access to new products or special promotions. For example, you might say, âShare this product with your audience before the official launch!â They can promote it as an insider deal, which makes it even more exciting for their followers.
â Make sure you set a clear product launch calendar for your affiliates. They need to know exactly when to post teasers, reviews, and launch-day content.
Donâts
â Donât assume all affiliates can review or promote the product without guidanceâskip the generic press release, and instead offer pre-written talking points and multimedia assets
â Donât rely solely on one or two top affiliates. Instead, diversify your pool by including micro-influencers who can offer personalized, authentic promotion to niche audiences. This way, you can reach a wider range of potential customers.
â Avoid mass-distributing the same assetsâdonât send identical imagery or copy to all affiliates, as it risks making the campaign feel repetitive.
â Donât stop at the product launchâschedule follow-up campaigns with affiliates for post-launch reviews, Q&A sessions, or ongoing user feedback to keep the buzz alive.
8. Offers and discounts
Offers are the life and soul of marketing.
But if they donât hit the right chords, they can appear to be a desperate effort to make a sale.
Doâs
â Develop unique discount codes tied to specific affiliate personas, like âJOHN20â for fashion influencers and âTECHGURU15â for tech reviewers.
â Instead of just bland discounts, offer affiliates the chance to give their audience exclusive early access to sales or discounts on limited-edition productsâmaking deals sweet and exciting.
â Encourage affiliates to share personal stories about why they love your products during discount promotions.
â Collaborate with select affiliates to run A/B tests on different offer types, like â10% offâ versus âfree shipping,â to see which performs better.
Donâts
â Avoid creating complicated offers with multiple tiers or stipulations; keep discounts straightforward, like â15% off sitewideâ for easy understanding.
â Donât forget to emphasize urgency in your promotions! Encourage your affiliates to highlight limited-time aspects, like âOffer ends Sunday!â
â Donât overlook the importance of planning pre-launch teasers for your discounts! Building buzz ahead of time can really enhance anticipation and lead to a stronger response once the offer goes live.
â Donât forget to follow up with your affiliates after promotions! Ask for their feedback on the offers and find out what worked or didnât. This insight can help you improve future campaigns and make them even more successful.
Also read: 38 Insanely Powerful Online Promotion Ideas For eCommerce
9. Your affiliate network
Your affiliate efforts will be heavily dented if you keep hammering your message in the same space and leave a bunch of other spaces unattended.
This problem gets solved when you diversify your network and cover as many platforms and areas as possible.
Doâs
â Take the time to research and identify affiliates from diverse backgrounds, including those in niche markets. This will broaden your reach and appeal to different customer segments, making your brand more inclusive and accessible.
â Team up with affiliates across different platforms, like bloggers, vloggers, and social media influencersâto reach more eyeballs.
â Partner with micro-influencers! They have dedicated followers in niche markets, and their genuine recommendations can really boost engagement and drive conversions. Partnering with them could be a game-changer for your brand.
Donâts
â Donât overlook affiliates from different geographical locations. Bringing in international affiliates can open doors to new markets and help introduce your brand to a whole new audience. Itâs a fantastic way to expand your reach.
â Donât just stick to traditional affiliate networks; be sure to explore emerging platforms like affiliate marketplaces or influencer platforms to diversify your network.
Wrapping Up
98% of visitors who visit an eCommerce siteâdrop off without buying anything.
Why: user experience issues that cause friction for visitors.
And this problem Convertcart solves.
We've helped 500+ eCommerce stores (in the US) improve user experienceâand 2X their conversions.
How we can help:
Our conversion experts can audit your siteâidentify UX issues, and suggest changes to improve conversions.
And we wonât charge for this one.