Promoting an online store in the USA can be overwhelming and particularly difficult. There's a lot of competition and shoppers are exposed to many many many options.
This guide is for you:
- if your business is based in the USA and your sales numbers are disappointing Â
- if youâre trying to expand, launch a new product, or break into the American online shopping marketÂ
- if you have exhausted conversion strategies and are struggling to find inspiration or ideas to boost your revenueÂ
After working with more than 500 brands, our team has tried and tested various ideas on how to promote your online store in the USA.
Most of these strategies are evergreen and will help you answer that nagging question: âhow do I promote my eCommerce store?â
Letâs get into it.
How to Market an Online Store
1. America-inspired copy it is!
American Eagle. Oaklandish. Coach New York.Â
Many brands have capitalized on the âAmericanâ or âMade in USAâ element to differentiate their products.Â
While writing America-inspired copy to promote your products online, touching upon the following emotions can be worthwhile:
â Pride
â Nostalgia
â AdventureÂ
â Fantasy-led entertainment (hint: Disney)
Here are a few ideas on how you can promote your online store in the US:Â Â
đĄ Take inspiration from the names of mountains, cities, lakes, foods and even pop figures to come up with product namesâexactly what American Giant does:
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đĄ Apart from product titles, get the American sentiment into how you write descriptors and even microcopyâoutdoor cooking equipment brand Solo Stove is a master at this flavor of copywriting:
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2. Plan for the Black Friday sale â a year in advance Â
Spanning 50 states, Black Friday sales have recorded the highest number of conversions in major product categories across American shopping events.Â
The downside? Shoppers are spoilt for choice.Â
Hereâs how you can promote your online store in the USA leveraging the Black Friday event:
â Run sitewide discounts to see how your website performs when there is a surge in traffic and sales, and experiment with pricing/discounting strategies to know what works best
â Launch special edition product ranges to see how shoppers respond and curate the Black Friday collection accordingly
â Learn from the success of events leading up to BFCM, assessing aspects like product bundles, gift guides, sitewide discounts and membership offers
â Ask shoppers to sign up for a early access waitlistâand promise a discount to these X number of people
Check out how David Jones began to amp up Black Friday marketing a year in advance:
Remember: A report says that more than 50% of shoppers browse through Black Friday deals on mobile, so make sure to test your online store and website for mobile shopping experiences.   Â
3. Appreciate community heroesÂ
Cause marketing helps to boost your brand identity.Â
But when it comes to promotion ideas for eCommerce stores, youâll have to do this in a way that doesn't seem forced:
â Apply a special segmented in-cart discount that can be availed when a shopper checks itÂ
â Feature a sitewide discount only for a community segment (do this around a calendar day & you can hit more conversions)
â Create a discount for categories your chosen community segment typically shops from
Fashion brand Madewell, for example, shows appreciation for community heroes by offering them discounts and conveniences. All they have to do is verify their ID to get started.Â
Similarly, Sephora has supported the Black Lives Matter cause by curating campaigns and collections to boost the presence of Black beauty brands.
We recommend you read: How to Boost Fashion eCommerce Conversion Rate
4. Leverage patriotism as a theme
Believe it or not, your holiday marketing efforts can actually pay off really well around patriotic days.Â
Hereâs how you can promote your online store in the USA using patriotism as a theme:
â Pick a day thatâs super relevant for Americansâlike the elections, Independence day or even the Super Bowl
â Promote products that reflect the colors of the event through a sale (and if you have the budget, look at event-specific packaging too!)
â Feature uses and ideas based on what people specifically do during that event (for example, outdoor parties around barbecuing are a hit during 4th of July) and plug product recommendations
Babe Wine took a creative route by curating an election night survival kit complete with wine, tissues, a stress ball, and a "scream here" pillow. This limited edition kit sold out in days:
5. Donât limit inclusive marketing to local causes
Itâs not just for nothing that 85% of Latin people would make a purchase if they saw an inclusive ad.Â
When youâre considering how to promote products online, choose causes that arenât necessarily local but popular.Â
So, if you have to use inclusive marketing to promote your online store in the USA, remember to:Â
â Survey your shoppers to understand their values (can be as small as asking them if they would be willing to donate 1$ at checkout to raise funds)
â Spread awareness through your content on what to buy and what not to buy (from competitors)âin this case, bring authority through comparison chartsÂ
â List two to three popular causes at checkout and let shoppers donate to a cause of their choice
â Highlight your support for a cause year roundâjust like the Phulid Project celebrates and shows its commitment by celebrating pride all year:
6. Add a twist to the âcelebrationsâ Â
âCelebrationsâ are a fine way of garnering eCommerce conversionsâbut take note: peak gifting season can be overwhelming for shoppers and some may even be turned off by similar messaging.Â
When youâre trying to promote your product online during peak season, consider:
â Relating with shoppers on a personal levelâpeak holiday season is the best time to show your shoppers dynamic recommendations based on past searches, wishlists etc.
â Feature UGC along with product recommendationsâhighlight just your bestsellers if you donât want to come across as pushy
â Create unique categories & filters to target audience segments that donât show traditional shopping behaviorâsee how Uncommon Goods has a self-care section for Valentineâs Day:
â
7. Ride the wave of a popular trend
When Bridgerton was released, it had everyone hooked, including me.Â
Suddenly, there were Bridgerton trends in makeup, clothing, and music. Everyone was doing a Bridgerton-themed something. Restaurants created regal cocktails, shops curated pastel displays, and many brands added the regency lingo to their social media. Â
Now, if youâre wondering how to market an online store on these lines, experiment with:Â
â Showcasing the trend-based collection in the homepage hero header
â Featuring BTS or a founderâs note on blending the trend into your marketing efforts
â Displaying select UGC around products from this trend on the lines of âCustomers canât stop talking aboutâŠâ
â Leaving some email teasers for your subscribers for an email-only upcoming sale (some brands use the blur effect in design to make these effective)
Hereâs an example of how Kitsch officially collaborated and released an exclusive edition of Bridgerton x Kitsch Satin Pillow Scrunchies:
8. Connect your socialsÂ
At least 55% of those who belong to the 18 to 24 age group have used social media to shop.Â
And even otherwise, 40% buy because of social media influence.Â
Reason enough for you to keep your socials updated and plug them across your channels.Â
Hereâs how you can market your online store using the power of socials:
â Set up âGet the lookâ prompts on your product pagesâand link UGC from your social channels by either listing each product with a separate CTA or making the post shoppable
â Feature a brand-specific hashtag and show off associated tags on your websiteâjust like Ikea does with #MyIKEAUSA and @IKEAUSA
â Create separate categories based on whatâs selling really well on socials with tags such as Tiktok Favouritesâ and âInfluencer Picksâ
9. Get those âsamplesâ going w/o losses
Imagine Americans and generational traditions like âCostco Sunday.â Theyâre sometimes all about buying more just to get as many samples of untried products as possible.Â
What would make in-store runs interesting, continue to also drive product sales in eCommerce.Â
Hereâs how you can promote your online store in the USA using the sample approach:
â Add a limit to offer customers samplesâthat is, only if their cart is worth a certain $$$
â Feature complementary products as samplesâand make sure theyâre almost one-tenth or more of the price of the main product to avoid cutting lossesâLuxy Hair shows how to:
â Experiment with paid samplesâleverage shopper hesitation to make this more fruitful, for example in makeup and cosmetics, shoppers may want to try out before buying because there may be skin reactions etc.Â
See how Kosas implements paid try-outs with multiple product variants in one sampling cardâthey also offer a site credit with the paid samples which customers can encash later:
You might also want to read: 41 Marketing Ideas For Online Pet Stores (With Examples)
10. Offer multiple shipping plans
Free shipping is great but sometimes, to promote your online store in the USA, you have to offer paid options too, to convert more segments of shoppers.Â
When youâre considering promotion ideas for your eCommerce store around shipping:
â Offer different shipping options to let customers decide their delivery timeframeâthatâs what eCommerce fitness apparel brand UnderArmour does:
â Offer in-store pick-ups and curbside pick-up, if you run physical stores
â Feature an optional shipping protection planâthis is especially helpful if you sell products like furniture, cutlery or even jewelry:
Don't forget to read: 8-Step eCommerce Promotion Strategy With Examples
11. Plan seasonal campaignsÂ
Who doesnât love the autumnal drinks at Starbucks? For those of us in the USA, pumpkin spiced latte signals the change of season.Â
So, if youâre on of those wondering how to promote your eCommerce store online, hereâs how you can make the most of seasonal themes:
â Â Curate collections based on seasonsâand give them category or subcategory status in your main menuâthis is exactly what H&M does:
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â Feature bestseller picks from any seasonal collectionâand feature these in a separate section on your homepage
â Create seasonal tags in your blog contentâso that you can feature how-to content and recommendations easily & also archive them for later discovery
12. Use persuasion triggers to encourage the next step
A study found that it takes an average of 8 touches to generate a conversion.Â
Persuasion triggers can help online stores go as far as converting buyers into long-term, loyal brand advocates.Â
Here are some ways to create a more frictionless experience and promote your online store in the USA:Â Â
â Display labels such as âLow Stockâ, âX customers just boughtâ, or âRecently Restockedâ
â Feature progress bars
â Provide them with explainer videos
â Use live chat support for real-time assistance
â Introduce BNPL options (and highlight them across the site!)
â Show social proof across high intent pages
â Feature recommendations theyâll consider seriously
â Enable guest & express checkout
13. Offer a cross-device shopping experienceÂ
Many customers switch between their devices before completing a purchase.Â
In fact, for 50% of shoppers, research happens on mobile and then the final purchase happens on a desktop device. This makes it necessary for you to create an exemplary cross-device experience for your storefront.Â
Hereâs what youâll need to keep in mind to promote your online store this way:
â Provide a sign-in option for returning customers to save carts so they can access their previously saved items
â Leverage auto features like date & address pickers across devices
â Feature recommendation & live chat prompts to visitors based on what they were previously browsingâthis is also an opportunity to feature additional products theyâd like to explore
14. Add a fun & functional footerÂ
The footer brings a closing note to a web page. While some brands are doing away with it, the footer works as a bottom navigation tool that provides customers with useful information that offers closure to their customer journey.
Hereâs how you can use the footer to promote your online store in the US:
â Reserve a section that throws light on the origins of your brandâyour story, the press youâve received, your membership program as well as your policies
â Make your social handles clearâthis is in fact a great micro-conversion opportunity that attracts even non-buyers
â Offer email opt-in info even if your exit intent pop-up already does so
Check out how eCommerce beauty brand Truly Beauty keeps their footer section functional, informative and engaging:
And hereâs yet another engaging footer from Fireboxâwe canât get over how neatly optimized it is:
â
15. Offer multiple payment optionsÂ
Studies show 56% of shoppers want multiple payment options on a website during checkout.Â
So if youâre trying to use multiple payment options to promote your store online, hereâs what youâll need to remember:Â
â Make sure to highlight your payment options across the websiteâand this includes the footer section as space around CTAs on product pages, you can also use your notification bar to highlight split payments
â Feature an express or popular payment option as secondary CTA on product pages and mini cart
â If you have offers running on any other payment option, make sure to bring that microcopy into your cart as well as checkout pages
16. Make it compelling to sign up for emails
Move over â15% off on your first purchase.â Shoppers now want more as differentiation from your store and if you have to stand up against competitors, this is key.Â
When youâre figuring how to promote your product online, your email sign-up messages have to:
â Act as a preference centerâif you run a skincare brand, for example, ask if theyâd like info on dry skin, oily skin or combination skin
â Feature contests and giveawaysâthis is the only way you can feature a huge reward in the message and people will be willing to show up for it
â Offer non-transactional valueâif you really have to target a variety of customers, itâs a good idea to feature value-add content as the hook
Look at how womenâs health supplement brand Bonafide urges shoppers to take their personalization quiz as a way to make them opt-in:
17. Drive brand relevance on your storefront
If youâre busy looking for answers to how to promote online store in the US, start with your brand.Â
How you give voice to what it stands for decides how well you can promote its various high points:
â Share a snippet of your brand story origins on your homepageâthis helps those visitors cover ground who may not make it to your âabout usâ page
â Tell your shoppers what you solve and make their lives better
â Feature what you do differently about your packaging or if youâve earned an important certification in your categoryâdog supplement brand Native Pet features a comparison chart to drive brand differentiation:Â
Let UX promote your online store
98% of visitors who visit an eCommerce siteâdrop off without buying anything.
Why: user experience issues that cause friction for visitors.
And this is the problem Convertcart solves.
We've helped 500+ eCommerce stores (in the US) improve user experienceâand 2X their conversions.
How we can help you:
Our conversion experts can audit your siteâidentify UX issues, and suggest changes to improve conversions.