20 Powerful FOMO Marketing Ideas for eCommerce
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“5 people are looking at it" and "running out fast" work—but they’ve also been done to death.
Time to get smarter with what the world calls “FOMO.”
First identified by a marketing strategist, Dr. Dan Herman in 1996, FOMO, or ‘fear of missing out’, is the need to be in the loop – to find the better option.
And, this need itself, can be the basis of better sales.
So, we’ve brought you 20 in-depth ways to harness FOMO for better and more eCommerce conversions:
2. Highlight positive user experiences
4. Lead users to complete purchases
5. Create urgency via abandoned cart emails
6. Make your FOMO subject lines eye-catching
7. Tease exclusive access rewards
8. Use exit-intent pop-ups to drive FOMO
9. Show missed opportunities - expired deals or VIP pricing
10. Reward early birds with pre-orders
11. Introduce a limited-time sale
12. Offer conditional free shipping
13. Nudge with push notifications or a chatbot
14. Give out freebies alongside a deal/product
15. Make your product pages more persuasive
16. Use influencer-led content
17. Exclusive offers for first-time visitors
19. Show it can be theirs – in easy installments
20. Target last-minute shoppers
FOMO is a state of mind – which means it doesn’t always have to be extremely explicit. The simplest triggers (like bundling) can bring out the intended FOMO effect.
Bundling itself is a psychological hack. People find more value in things that they may not even use. And, when you quantify the savings – the mind automatically thinks, “Do I wanna miss out on this?.”
Take a look at this example from Casper, offering three different bundles:
Convertcart Pro Tip 🚀
Make your bundles limited-editions – or, offer mystery bundles with a teaser of what the bundle offers. Take a look at how Huda Beauty drives exclusivity and FOMO through their online-exclusive bundle:
FURTHER READING: 10 product bundling examples that convert (& 10 proven ideas)
“Don’t leave Lego around – they are feet magnets”, came into existence because the word gets around.
So, it’s only natural: our buying decisions get impacted by other people’s experiences. This is why we impulsively check customer reviews – lurk around Reddit for opinions.
According to reports, 72% of customers don’t take any action until they have read reviews and testimonials from existing customers.
But, how do you trigger FOMO here 👇
Convertcart Pro Tip 🚀
Highlight user-generated content on product pages and homepage. These pages are where customers make or break their purchase journey – if there’s no proof, they won’t be coming back.
Like real user experiences count for the potential buyer, so does the behavior of other shoppers.
In fact, this is really what FOMO is about.
Urgency is driven by shoppers sensing they might not make the most of a deal – or miss out on a trending product. This is why bringing in live user updates is a good idea.
You could employ several ways to do this:
FURTHER READING: 20 Persuasion Techniques for eCommerce (with real examples)
Users need an impetus, right from the moment they land on your website. FOMO is the guiding principle in this case.
According to data gathered by Baymard Institute, it is estimated that the average cart abandonment rate across industries is a whopping 69.82%.
We understand it’s not the best scenario, but we also say, it’s an opportunity.
One way to drive FOMO is to write abandoned cart emails that speak directly and succinctly to your target audience.
It’s helpful to remember that people abandon their carts for various reasons.
But, good FOMO copywriting can help increase your add-to-cart rate – and reduce cart abandonment.
Convertcart Pro Tip 🚀
Always provide a clear summary of products the shopper left hanging in the cart. This acts as a recall and offers a trigger to act.
FURTHER READING: 27 powerful ways to reduce shopping cart abandonment (w/ examples)
The first step to using FOMO in your emails: make sure people click on the subject line.
You can start by capturing subscribers' attention by bringing out the scarcity. Here are some more ideas you can try as well 👇
Convertcart Pro Tip 🚀
Ensure to make the communication as specific as possible. You cannot send every email saying it’s a limited-time offer and expect the same conversions. You’ll need to make it genuine and show that they’re missing out on grabbing a deal that might not come again soon.
Ask most people you meet and they are likely to say, “It’s such a pain to create an account with an eCommerce store.”
And we don’t blame them, because without enough incentive why would people want to sign up and buy?
Here are some ideas on using FOMO to lead shoppers to loyalty rewards 👇
Convertcart Pro Tip 🚀
Use a multi-channel strategy to drive loyalty rewards (because often people forget if they have accumulated points or could purchase more by accumulating points).
FURTHER READING: 14 eCommerce Loyalty Programs Backed By Science (Examples)
Exit intent pop-ups are the perfect way to recover visitors on the verge of leaving – and make them feel as if they are leaving something behind.
Here are some ideas on creating FOMO for your store using pop-ups 👇
Convertcart Pro Tip 🚀
If you want to gain the most out of this strategy, ensure that the popup triggers on important pages like the product, checkout, etc. Also, ensure that this discount code is not available anywhere else on the website or third-party sites.
FURTHER READING: Exit-Intent Pop-Ups: overcoming common mistakes + 20 brilliant examples
When shoppers end up on a product page to find that the product is currently out of stock, their urgency is naturally triggered.
This is especially true for those who already know what they want to buy and are ready to check out the product of their choice.
A “notify me” sign can also help you bring in more organic leads.
Here’s an example from Wayfair showing how to use FOMO messaging in your emails, to communicate about sold-out products:
Convertcart Pro Tip 🚀
Offer similar products as suggestions while using this technique (because you really don’t have any control over whether the shopper will return at a later date or not).
FURTHER READING: 23 Proven Ways To Increase Product Page Conversions
At any point in time, pre-orders do two things:
- They suggest exclusivity
- They imply scarcity
And the good news is that you can make the most of both and create FOMO.
Convertcart Pro Tip 🚀
Just remember showing the exact stock number is more effective than simply mentioning “in high demand” or “while stocks last”. This is because it makes it look genuine and the messaging credible.
Any limited offer forces the user to jump on the deal as they’re fearful that the offer might not come again ever or anytime soon.
This creates a FOMO effect (and impulse purchases).
Casper uses the same strategy to drive sales. In this example, they’re highlighting a 10% discount on all their products until a particular date in their microcopy:
Convertcart Pro Tip 🚀
Announcing a site-wide limited-time sale can offer more people from your audience the opportunity to add to the cart.
To improve efficacy, introduce an offer that lasts just a few hours or a day at max.
FURTHER READING: Flash Sales Guide: 10 Proven Ideas & Amazing Examples
You don’t always need a huge discount to convert visitors. Offering something as small as free shipping for a limited time can be equally attractive.
It plays a decisive role in making a purchase online.
93% of consumers are likely to spend more if an online store offers free shipping. Here are some ideas:
Convertcart Pro Tip 🚀
A good rule here is to leave an estimated shipping fee to extend the FOMO effect – and, complete the order before the offer ends.
FURTHER READING: Free Shipping: Still a Conversion Driver in 2024? (+ Brands Nailing It)
Using an in-website like this one can help create a better customer experience – and drive FOMO:
Convertcart Pro Tip 🚀
Remember: the goal is to nurture visitors into customers at a later stage. Also, you can increase the urgency – by setting an expiration date on your coupon code.
FURTHER READING: 24 Scientific Strategies to Increase your eCommerce Conversion Rate
When buying products, nothing gives a user more joy than getting complimentary products or freebies.
Convertcart Pro Tip 🚀
You can even take this strategy a step further, by not telling them what the freebie is. This can automatically increase excitement levels.
This will help visitors feel that they will miss out if they don't buy your product.
Here are some brilliant ideas on how to get it done 👇
→ Reviewing an acne skincare routine?
→ Can black tape hold a car door?
→ Can a metal door withstand dynamite?
What do these ideas have in common? Probably, a YouTuber producing this content. But, why does it matter?
Research indicates expert or customer-led content is one of the most trustworthy; especially for purchase decisions. This means they can help you build the ‘bandwagon’ or the ‘I gotta have it too” effect.
The FOMO here comes from the exclusivity, and the buzz generated.
Convertcart Pro Tip 🚀
Create review videos by influencers – research indicates influencers create stickiness for a particular product. But, it only works when there’s cross-channel coverage.
For example, if you partner with some influencers on Instagram/TikTok – make sure you get reviewed by YouTubers as well.
FURTHER READING: 10 eCommerce brands winning at Social Commerce (+ Lessons we can learn from them)
First-time visitors need an incentive. Your welcome offer or exit-intent pop-up does that – but how do you keep up the FOMO?
Here are some ideas on using welcome emails with FOMO to turn visitors into buyers 👇
Convertcart Pro Tip 🚀
Introduce words like “exclusive” if you want to drive home the point, that the offer is too good to be missed. Also, send these coupons/vouchers to newsletter subscribers.
Converting new visitors into customers is the hardest. It becomes even harder when you’re a relatively new brand.
So how can brands motivate new shoppers to do that?
You can drive FOMO by creating exclusive live streams.
This is especially useful in converting those who aren’t ready to take a call – or, are new to the brand (but are following you).
Convertcart Pro Tip 🚀
After the live stream, publish an email and a social media post using ChatGPT prompts. Thank participants – show progress made – but keep the content different. This is to show subscribers/followers who missed out that they missed out on something great.
Consider adding a custom form – to help customers RSVP for upcoming lives.
FOMO is the reason why more than half of all millennials overspend to get products they can't afford.
Which is why it's always a great idea to:
Seasonal exclusivity is what most brands try to drive through seasonal sales. But, true FOMO, begins at the last minute.
All you need to do is ensure you're there with the right content and offer:
Convertcart Pro Tip 🚀
Use special event days like birthdays to make the most of this FOMO technique. This introduces a time boundary – and creates more personal impetus for them to take action.
FOMO marketing is a technique to make people feel that they have to be a part of the brand – purchase its products – or participate in some way. FOMO in some cases is the same as social cred.
Examples of FOMO marketing can probably be found in your fridge, wardrobe, and your pocket.
Think Coca-Cola. Apple. Gucci. Or any luxury brand out there. But, how do these brands create FOMO?
They simply provide a stimulus. Or, a reason to emulate. That alone creates more than enough triggers to tap into the FOMO mindset.
#Scenario 1:
Have you ever seen a Coke ad explain the science? How refreshing is the taste? Or how it’s just right to quench your thirst?
Well, they want you to think of harmless fun. A connection to a greater community. A sense of belonging.
Why: it’s easier to trigger your ‘need to belong’ – than explain ‘why the product is great’.
Almost every Coca-Cola ad shows people in sync – a connection – a community.
#Scenario 2:
The concept here is that Apple makes great phones.
But, take note of how Apple markets its products. It creates experiences that only Apple users can enjoy. The contributing factor here is community.
But, what keeps people coming in?
Answer: Buyers will pay more to belong – if the product is advertised (and proven) as a premium product by an entire community.
Remember: FOMO is just like college frat parties. Most haven’t been to one – but want to be there. 😉
Thinking that FOMO has to be quick.
It can play on the scarcity, and give users enough time to make a decision. Most brands tend to go off-brand when they try to implement these strategies.
Take note of how The Ordinary, a beauty brand, slows down its discount period – but, manages to retain the FOMO:
The strategy is perfect for subscription businesses as well. This is because the lifetime value (LTV) of the customer is more than just the first purchase. If they find the products valuable, they can end up sticking with the brand for a long period.
FURTHER READING: eCommerce Scarcity Marketing: 10 Common Mistakes + How to Fix Them
The thing is, all these ideas work perfectly – you can take the time to work these out yourself.
Or, you can learn how to 2X your conversions.
After all, 98% of all visitors who visit an eCommerce website leave without buying anything.
Why: user experience issues cause friction.
And this is the problem Convertcart solves.
We've helped 500+ eCommerce stores (in the US) improve user experience—and 2X their conversions.
How we can help you:
Our conversion experts can audit your site—identify UX issues, and suggest changes to improve conversions, recover abandoned carts, and increase revenue.